Terms & Conditions

1. General Terms

By accessing shopstarfurniture.com, you agree to comply with these terms. We reserve the right to modify them without prior notice.

2. Order Acceptance

  • Orders are binding upon receipt of order confirmation.
  • We may cancel orders due to pricing errors or stock issues.

3. Pricing & Payment

  • Prices include delivery fees unless stated otherwise.
  • Accepted payment methods:
    • Credit/debit cards (Visa, Mastercard, Amex)
    • Financing (Affirm, in-house options)
  • 50% deposit required for custom orders (non-refundable).

4. Delivery & Inspection

  • Delivery windows: 3-hour notification provided.
  • Customer responsibilities:
    • Verify measurements before delivery
    • Report damages within 24 hours
  • Rescheduling fee: $110 if changed <48 hours before delivery.

5. Returns & Warranties

  • Furniture: 7-day reselection period (15% restocking fee).
  • Mattresses: 90-day comfort exchange (10% fee).
  • Warranties: Vary by manufacturer (typically 1–5 years).

6. Product Information

  • Colors/materials may vary slightly from online displays.
  • Weight limits apply to all furniture (see product details).

7. Limitation of Liability

We are not liable for:

  • Incorrect measurements provided by customers
  • Damage from improper assembly/use

8. Dispute Resolution

Disputes governed by Texas law (U.S. customers).

For full details, visit our Help Center.